Section 1 - Introduction

 

Energy Alchemy ("we," "us," and "our") has developed this Privacy Policy to detail the use and disclosure of user information collected through our websites, including https://www.energyalchemy.me, and any other platforms or services that link to this Privacy Policy (collectively, the "Sites"), as well as applications, communications, and related services ("Services").

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This Privacy Policy helps you make informed decisions about using our Services and outlines the choices available to you for managing your personal information.

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Section 2 - Information We Collect

 

2.1 INFORMATION COLLECTED DIRECTLY FROM YOU

When you create an account, contact us, add items to a shopping cart, or purchase products, events, or Services, you provide personal information, such as your name, address, email, phone number, and payment details (e.g., credit/debit card information and billing address).

 

2.2 INFORMATION IMPORTED FROM SOCIAL NETWORKS

If you connect your activity on our Services with third-party social networks (e.g., Facebook, Instagram), we may collect information associated with your profile. Please review the privacy policies of those platforms for details about their data practices.

 

2.3 SURVEYS

Participation in surveys is voluntary. Data collected will be used solely for the purposes stated in the survey.

 

2.4 MOBILE DEVICES

If you access our Services via a mobile device, we may collect information such as device identifiers, operating system, and regional location.

 

2.5 INFORMATION WE COLLECT FROM THIRD PARTIES

We may supplement the information we collect with data from trusted third-party sources to improve our Services, verify contact details, or update demographics.

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Section 3 - Information Collected Through Tracking Technologies

 

We and our business partners use cookies and other tracking technologies to collect information such as browser type, operating system, session duration, and interaction data. You may disable cookies via browser settings or visit Google Analytics Opt-Out or Your Online Choices to manage preferences.

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Section 4 - How We Use Personal Information

 

We may use personal information to:

• Process transactions and deliver products or Services.

• Provide personalized recommendations based on browsing and purchase history.

• Respond to inquiries, provide customer support, and improve Services.

• Send promotional communications (per your preferences).

• Perform analytics to improve user experience.

• Comply with legal obligations or enforce agreements.

 

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Section 5 - How We Share Personal Information 

 

5.1 SERVICE PROVIDERS

We may share information with trusted third-party providers for operations like processing payments, marketing, and customer service.

 

5.2 LEGAL COMPLIANCE AND SAFETY

We may disclose information as required by law or to protect against fraud, legal claims, or threats to safety.

 

5.3 BUSINESS TRANSFERS

In case of mergers, sales, or bankruptcy, user information may be transferred as part of the business assets.

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Section 6 - Accessing and Managing Your Information

 

You may update or request access to your information by contacting us (details in Section 10). If you reside in the EEA, additional rights are outlined in Section 8.

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Section 7 - Your Choices & How to Opt Out

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• Promotional Emails: Opt-out via the unsubscribe link in emails or by contacting us at info@energyalchemy.me.

• Cookies: Disable cookies through browser settings.

 

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Section 8 - Rights For European Economic Area (EEA) Visitors Only

 

EEA residents have the right to access, correct, delete, or restrict the processing of their data and can withdraw consent at any time. Contact your local data protection authority for further support.

 

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Section 9 - Important Disclosures & Practices

 

9.1 LINKS TO OTHER WEBSITES

Our Services may link to third-party websites. We are not responsible for their privacy practices.

 

9.2 SECURITY

We use encryption and other safeguards to protect your data. However, no transmission method is entirely secure.

 

Please also be aware that despite our best intentions and the guidelines outlined in this Privacy Policy, no data transmission over the Internet or encryption method can be guaranteed to be 100% secure.

 

9.3 RETENTION

We retain information for as long as necessary for legitimate business purposes or to comply with legal obligations.

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9.4 A NOTE TO INTERNATIONAL USERS

By using our Services, you consent to the transfer of your information to the United States.

 

9.5 CHILDREN’S PRIVACY

Our Services are not intended for users under 18.

 

9.6 CHANGES TO OUR PRIVACY POLICY

We may update this Privacy Policy periodically and will notify you of material changes.

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Section 10 - Contact

 

If you have any questions about this Privacy Policy, contact us at info@energyalchemy.me.